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Care Facilitators’ Conference

Recent years have seen unprecedented change for our team of Care Facilitators. The Government’s introduction of the Consumer Directed Care (CDC) funding model has meant changes to our systems, processes, technology and how we operate.

Office sites have been consolidated, staff mobilised to work from home and new skills have been developed in areas of financial management, sales and managing technology.

In June 2018 we brought together our remarkable team of dedicated and passionate Care Facilitators and Centre Managers, both to celebrate all they have achieved over this challenging period of change, as well as to equip them with more skills to remain agile and confident for the ever changing needs of our customers and what may lay ahead for the industry.

Our 83 Care Facilitators play a pivotal role in the provision of care to people who live in their own homes, by assessing their needs and coordinating their services.