Care Facilitators’ Conference

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Care Facilitators’ Conference

Recent years have seen unprecedented change for our team of Care Facilitators. The Government’s introduction of the Consumer Directed Care (CDC) funding model has meant changes to our systems, processes, technology and how we operate.

Office sites have been consolidated, staff mobilised to work from home and new skills have been developed in areas of financial management, sales and managing technology.

In June 2018 we brought together our remarkable team of dedicated and passionate Care Facilitators and Centre Managers, both to celebrate all they have achieved over this challenging period of change, as well as to equip them with more skills to remain agile and confident for the ever changing needs of our customers and what may lay ahead for the industry.

Our 83 Care Facilitators play a pivotal role in the provision of care to people who live in their own homes, by assessing their needs and coordinating their services.


Western Sydney Carers Retreat

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Western Sydney Carers Retreat

Our Western Sydney Home Services team has been facilitating a monthly carers meeting for four years, and in June 2018 they hosted a Carers’ Retreat as an extension of this support, attended by 30 carers.

The three-day retreat, set in the beautiful Mulgoa Valley around an hour west of Sydney, is an annual opportunity to take carers away for a whole weekend.

Carers have a chance to recharge their batteries, build relationships and friendships with people in circumstances similar to their own, receive ongoing education to assist them in their caring roles and give them space to enjoy themselves with a scheduled program of entertainment, in a beautiful setting with fantastic meals and accommodation.

Some of the carer’s loved ones who are living with dementia were also able to attend the retreat, and were cared for while their relative was able to enjoy the retreat and be nearby.

We want people to be able to care for their loved one as well as possible, for as long as possible. For this carers need knowledge, encouragement and self-care strategies, so our carers’ meetings and retreats strive to focus on each of these important areas.


Finding Purpose And Passion In A Shed

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Finding Purpose And Passion In A Shed

With 53 years’ experience working as a solicitor, Peter was great at his job. But what came after his career was the question Peter struggled with as he approached his retirement.

It was something unexpected, a love for woodwork and making things with his hands, that came about when Peter reluctantly went to a Men’s Shed and saw others making beautiful things with timber.

As Peter was also living with Parkinson’s, due to safety reasons he wasn’t able to use some of the tools and machinery, limiting what he could create at the Men’s Shed.

Over time Peter and his wife Marie thought some extra support at home would allow Peter to explore and enjoy woodwork, in a safe environment. Our Home Services team assisted by appointing Alan, a fully qualified carpenter, to visit Peter once a week to help him with building toy trains and other wooden items.

 Today, Peter, now 82, is no longer able to work at the Men’s Shed as his Parkinson’s makes using the tools tricky, however he now sits and watches others so he can copy it at home with Alan.

Maintaining independence at home looks different for everyone, and our YouChoose customers can tailor a combination of care to support their wellbeing and enable them to continue to do the things they love. In Peter’s case, this was about fulfilling his desire for independence with the pursuit of creative activities.


Friends And Flowers

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Friends And Flowers

Our Social Clubs offer a wide range of activities and engagement enabling older people or those living with a disability to overcome isolation, learn new skills, improve their health and meet new friends.

The service also provides carers with peace of mind that their loved one is being cared for as they attend work, take time to recharge, pursue a hobby or other interests, or just take a break from their caring role.

In Wagga Wagga, our Social Club organised a special day excursion for nine of our day respite clients, who were treated to the floral extravaganza that is Floriade, held in Canberra in September 2017.

Our clients enjoyed a day in the capital city and among the flowers, supported by a team of care workers and care facilitators.

BaptistCare has 14 Social Clubs, located across NSW and the ACT.


A New Era for Willmette

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A New Era for Willmette

Following the decommissioning of our Carlingford site, our day and overnight respite centre for older Australians, people living with dementia and their carers was relocated to Kellyville in early March 2018.

The new Willmette is a modern home that has been modified to include custom features for its guests.  It has increased capacity including a room for couples, and unlike many other overnight respite homes, it offers both short-term, weekend and day-stay care.

According to a recent survey by peak body Carers Australia there is a high demand for both planned and emergency respite care places across Australia, with respite services for high care and dementia support in particular demand[i]. This national shortage of suitable respite care beds means that many carers don’t get the regular breaks they need to recharge their own batteries.

BaptistCare Willmette has been providing day and overnight respite services to the Parramatta, Hills, and Cumberland communities for more than 12 years. The house offers care services 24 hours a day, 7 days a week, and includes four individual rooms and a room for couples that are all beautifully furnished.