My Day, My Way

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My Day, My Way

The last year has seen our Residential Services division introduce an exciting new approach in the delivery of person-centred care to our residents.

The My Day, My Way (MDMW) program is a whole-of-organisation approach to deliver better, relational, and person-centred care, ensuring our residents feel understood and valued.

The intention is to ensure that this relational and person-centred model of care is embedded in the everyday things we do and at every interaction with a resident, with all centres delivering the new program by 1 January, 2020.

Initiatives include improving our residents’ environment, engaging better with families, hotel services standards across our dining, laundry and cleaning services, and critically understanding the resident’s history, current story and future ambitions. Essential to this will be creating close and personal teams to better understand the resident’s needs.


Silver Jubilee for Dorothy Henderson Lodge

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Silver Jubilee for Dorothy Henderson Lodge

Our residents and staff at BaptistCare Dorothy Henderson Lodge were host to a crowd of well-wishers in March 2018, as they celebrated the 25th Anniversary of the trusted aged care centre in Sydney’s Macquarie Park.

The event was attended by current and former BaptistCare staff, with special guests Dr Graham Henderson, Mr Kenneth Henderson and Mrs Anne Low, the children of the late Mrs Dorothy Henderson, after whom the centre was named.

Guests were treated to recollections from former staff as well as long-time resident Mr Alf Bourne, who spoke of the welcoming home that Dorothy Henderson Lodge has been for him and his fellow residents.

When it opened in 1993, Dorothy Henderson Lodge was the eleventh ‘hostel for the aged’ established by Baptist Community Services (BCS), as we were then known. The 74 place hostel was so-named by unanimous decision from the Executive Committee in recognition of Dorothy’s long, dedicated and untiring service to the organisation.

In consenting to lending her name to the new building, Dorothy did so as recognition of the many ladies who served alongside her.


A Month Of Music And One Year Celebrations

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A Month Of Music And One Year Celebrations

Mariachi musicians, Mexican dancers and churros kicked off a month of music at our newest aged care centre, The Gracewood Centre in Sydney’s north west, at the beginning of August.

Our residents enjoyed the toe tapping and spirited performance of Sydney’s premier Mariachi Band, led by guitarist and singer, Hector Patricio.

The Gracewood Centre’s Music Melody Month saw residents enjoy a host of musical performances throughout the days and evenings, as part of our ongoing music therapy program.

The centre also celebrated it’s one-year birthday in February 2018, after it opened with full occupancy. Residents, staff and guests came together for an Italian-themed celebration, complete with wood fire pizzas, gelato and an Opera singer who performed the classics.


Redeveloped Niola Enters New Era

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Redeveloped Niola Enters New Era

After 16 months of redevelopment, we officially opened our new look $11million Niola Centre with a street festival and unveiling by Parkes Shire Mayor, Cr Ken Keith in late November 2017, 60 years after the centre was first opened.

The day-long street festival invited the community to share in the celebrations, complete with children’s entertainment and rides, live music, street and gourmet food stalls, an antique car display, a live broadcast from local radio station and tours of the new centre.

The redevelopment increased Niola’s capacity to care for residents living with dementia with a specialised unit versed in the most cutting-edge strategies in dementia care.

The redevelopment also included an additional seven beds, taking Niola to a 59 bed centre; all four bed wards replaced with new double and single rooms, each with ensuites; a completely new commercial kitchen, providing freshly-cooked meals, alongside of overall upgrades to the Centre’s technology care systems.

Residents now have access to a larger chapel space, dedicated hair salon, a spa room featuring a state-of-the-art hydro therapy spa bath; and new physio and consulting rooms for healthcare professionals.

BaptistCare purchased Niola, formerly a bush hospital, as a 12-bed home in 1957.


Dying With Loving Words

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Dying With Loving Words

BaptistCare’s annual Palliative Care in Aged Care Conference, held in May 2018, featured some of Australia’s most respected speakers, thinkers and practitioners in the field, sharing latest practices, innovative thinking and inspiration with conference guests.

The conference also included the launch of our new book, titled ‘Dying with Loving Words’, aimed at helping and equipping families and carers to connect and communicate with their loved ones.

The book, a collection of prayers, poems and reflections, was inspired by the experiences of care workers, chaplains and families who were looking for a single source of inspiration for the words to speak, the comfort to share and a means of expressing love during the most sacred and precious end of life.

At BaptistCare, we believe palliative care is much more than tasks to be accomplished; and is about recognising the precious value of time spent together.


Reunited With First Nursing Cape

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Reunited With First Nursing Cape

BaptistCare Niola’s longstanding and beloved Matron, Marjery Field, was surprised with a special gift in June when her family visited to present and reunite her with her original nurses cape.

The framed cape, including a photo of Marjery wearing the cape in her earlier nursing days, will be displayed at Niola for the enjoyment of residents and staff alike.

Marjery became a resident at Niola Centre in 2017, and is all too familiar with the history of the site, having been the first Matron of Niola when it was purchased by BaptistCare in 1957.